Category Archives: Uncategorized

Sometimes One Water Heater Isn’t the Only Problem One of the things we see often in plumbing is this: If one water heater is failing… chances are the other one is close behind. Recently, we helped a homeowner in the … Continue reading

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Hard Water Is Hard on Your Home

If you live in our area, you’ve probably heard it before —“We have hard water.” But what does that really mean? And more importantly… what is it doing to your home? We see it every single week. Water heaters that … Continue reading

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Keeping You in Hot Water… It’s Not Always the Water Heater

I recently attended a women’s retreat, and wouldn’t you know it…my Plumber’s Bride instincts kicked right in. We were all getting settled in, and it didn’t take long before the chatter started:“There’s hardly any hot water for showers.” Now, naturally, … Continue reading

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When Being the Second Call Matters Most

We truly love when we’re the first call a homeowner makes. It means trust. It means opportunity. It means we get to help right away. But when we’re the second call — after another company has already been there and … Continue reading

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AC Stoppages… and the Sludge You Don’t Want to Meet

We’ve already received several calls for AC stoppages — and y’all, it isn’t even that hot yet. One particular job in Normandy Forest stuck with me because of a photo the technician uploaded into the call notes. I stared at … Continue reading

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When “No Hot Water” Is Your Sign to Act

There’s nothing quite like waking up to no hot water to get your attention. Recently, we received a call from a homeowner dealing with exactly that. Their water heater was 15 years old, and while it had worked hard for … Continue reading

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When Hard Water Tells a Bigger Story

This week we were in the Dove Meadows neighborhood flushing a tankless water heater as part of its required annual maintenance. Flushing isn’t optional — it’s necessary to keep the unit running efficiently and to keep the manufacturer’s warranty valid. … Continue reading

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When a Backup Is Trying to Tell You Something

Did you know that a stoppage or anything backing up into your home is often a sign of a compromised plumbing system? Your toilets, showers, sinks, and washing machines should never back up into your home. Ever. Now, let me … Continue reading

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When Copper Pipes Quietly Wear Thin

We recently helped a homeowner in Magnolia who had a leak at their water service — and I’ll be honest, when we first started in plumbing, I remember thinking the same thing many of you might be thinking now: What … Continue reading

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Don’t Judge a Water Heater by Its Cover

We recently shared a video on Facebook and YouTube that honestly made my stomach turn — and also made me think. The water heater in the video was 20 years old. On the outside, it didn’t look that bad at … Continue reading

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