My water heater won’t stay lit

There are many reasons and factors that can cause a water heater to not stay lit.  The top 5 common ones are.

1. Thermocouple goes out
2. Gas utilities being turned off
3. Air temperature in the attic
4. Lack of Air / oxygen
5. Defective gas control valve

Several months ago we had a customer (also a dear friend) replace their hot water heater.  The brand new water heater would not stay lit.  The water heater was in the utility room so it was not overheating or getting blown out, however it was behind a movable wall.  Bear tried everything he knew, he even replaced the gas control valve.  After several trips to drill holes in the wall, install a vent to the wall, replace the gas control valve AGAIN the heater has now stayed lit.  We then found out after research that the new style water heaters are not getting enough oxygen to stay lit.  We consulted with another plumber in the area having similar issues.  Some water heaters in attics are requiring a fresh air vent to be installed from the soffit vent to the area where the pilot light of the water heater is.    Keep in mind there could be several factors affecting any issue…in this case nature and faulty manufacturing were the two.

This week we have had another customer call that has TWO heaters in the attic that will not stay lit.  Being the expert that I am (LOL), I told Bear it can’t be faulty manufacturing on TWO waterheaters at the same time in the same attic.  It is great being right some of the time : )  These are tricky situations.  As you read before there are many factors.  Time to get some questions answered.  Makes me think of going to the Dr.  What hurts, how long has it hurt, have you changed your eating habits or exercise routine…..So has anything changed in the attic?  Funny question, but….the attic did recently have new insulation put in.  The soffit vents that provide air flow in the attic have been covered by the insulation.  REVIEW – What does a gas water heater need to stay lit?

Oxygen!!!

So just move the insulation, right?  Not necessarily.  Some solutions as stated above are to install a fresh air duct to bring air directly to the pilot light area.  The solution in this case was to have a roofer install a vent to this attic since the soffit vents were covered by insulation.

Since we are having this issue come up again and again.  We decided to call one of the manufacturers.  Would you believe that when the heater manufacture called Bear back they told him the max air temperature the water heater could handle was 115 degrees?  Bear laughed, do you realize we live in Houston, TX and I have been in attics that are 157 degrees.  Ok side note be kind to your plumber whether you use Bear’s Plumbing or someone else see if you can schedule attic work first thing in the morning  : )

If you have a specific question please post it to the blog, email, or give us a call.  We would love to answer your question in an effort to help you and others.

Posted in Water heater | 6 Comments

On the job training

Ok, so I had the opportunity to be a plumber’s helper this week in the field with Bear.  It was very difficult for me to sit in the passenger seat.  Riding to the job and then to lunch and then back to the office.  I guess I truly am a control freak.  I need to be doing something all of the time.   So what does a plumber’s helper do?  Well,  I was a gofer.  Go get the caulk, go get the silicone, go get some shims, unbox the toilet and take it upstairs.  Ok!!! Stop right there.  I will take the tank and the lid, but you are going to have to take the toilet.  Could I have taken it up stairs, sure I could have but at what cost?  I might have dropped it, (not likely), I might have hit the wall or the stair rail (more likely).

I was nervous, out of my element.  You see, this was not my first on the job experience but, my second trip on the job with Bear.  The first one did not go over so well.  I wanted to do a good job for him.  I wanted to impress him.  Married for 13 years this September and I still want to impress my man.  : )  He is a good man and I am so very blessed and proud of him.

Back to the story….  So we get to this job and we are installing 3 toilets at a machine shop.  We walked in to find out where the restrooms were that we would be installing the new toilets.  While Bear got started inside, it was my job to get the toilets off the truck and start bringing them outside the door and unboxing them.  I was, again nervous.  So I started stacking two boxes on the dolly to start rolling.  Let me, let you in on a little secret if you did not know.  Toilets do not come in a perfectly square or rectangle box.  They are kinda folded to fit so it did not really stack perfectly, but I was ready to pull back and press forward.  Right at that very minute Bear walked out.  I hurried,  so that he would not come to take over for me.  I wanted to do it!!!  I wanted to do a good job!!! he said WAIT not loud or angry.  Right then I pulled back and did not have my balance on the boxes and they toppled over.  I froze…. waited for it….WOW he could have exploded!!! but he didn’t.   I was embarrassed and all he did was shake his head.  He looked at me and said did you break them?  No, they are ok, I’m sorry I just wanted to do it on my own for you.  He of course took it from me.  I did the next two by myself, and took my time.

It’s not over the story gets a little better.  So we are inside cutting the wall and pipe (very loud).  He had some trash to get together so he had me pick it up and start taking it to the van and bring some tools back.  AGAIN, for whatever reason I was nervous.  I hurriedly picked up the trash bucket etc, and then tripped and dropped everything on the floor.  Can I tell you this office was very quiet……I giggled; it was all I could do….He said what are you doing?  I’m sorry honey, I am just so nervous.

That night we talked about it and he said it was hard for him to ask me to go and get things for him.  He said it did not feel right asking his wife to go get things.  His son it is ok, but his wife was unsettling for him.  We are a family business growing together, we are so very blessed.

When will the next on the job trip be?  Who knows?  Can Bear handle the help?   : )  Maybe it will be your home or business feel free to ask me to sit and chat over coffee while Bear does the heavy lifting   ; )

Posted in Toilet | Leave a comment

The secret to a shiny sink.

Once upon a time, in a small farm house, in suburbia Spring, a handsome prince aka Bear   : ) walked into the kitchen of his lovely bride.  I had just finished cleaning everything in the kitchen and I was pleasantly satisfied with my job.  However the handsome prince was not very impressed with my job of cleaning the kitchen sink.  He went out to his truck and brought back a can of what I thought was Commet but in a gold can.   I said I already used Soft Soap on the sink, he quickly corrected me saying every kitchen should have a can of Bar Keepers Friend.  You see this is the key to polishing up any porcelain, stainless, or cast iron sink.  My grandmother’s 35 year old sink full of scratches from years of use looked brand new after Bear cleaned it with his secret gold can.

As I sat down to write this and came up with the title Bear said.  Bar Keepers Friend is not just for kitchen sinks, it is good for getting hard water stains out of toilets, showers, bathtubs, etc.  If you have never used Bar Keepers Friend I would love to follow up on this post with some before and after pictures, if any of you would be willing to share.  In the mean time I am going to be digging through my old pictures so I can show you the old kitchen sink from my Grandmother’s little farm house.

Posted in Kitchen Sink | 3 Comments

Gas…..

Ok did that title get your attention?  : )  Really, my thought today came from a question this week from a friend.  Do Plumbers work with NATURAL gas lines? : )  Why yes we do!!!  Plumbers can run gas lines for outdoor kitchens, gas dryers, gas cook tops, gas water heaters, gas ovens.  Ok so this topic has got me thinking.  Way back when. . . . . .when I was a little girl I remember going to my great grandmothers out in the country. . . . .would you believe the country back then was just at the corner of Louetta and Ella : )  times really do change.  Anyway, my grandmother had this strange tank a little bit away from the house.  It was a Butane tank I believe.  Wrong, Bear said it was LP tank. What???? Liquid Petrolium. This tank provided her little pier and beam farm house with LP for her stove and hot water heater.  BEAR…….do you work on butane tanks or liquid petrolium? Yes, this requires a special certification.  You have to be certified by the Texas Rairoad Commission.

Sooooo remember if there is something running through a pipe you should be calling a plumber.  We don’t just work on water coming in and waste going out….gas, air, oxygen are also our specialties.

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There is a toilet for every stage in your life.

Not too long ago Jake was helping Bear install some new toilets at a day care.  He asked Bear if we could install these in someone’s home.  The answer is absolutely.  Below I have listed several options.  You will see that selecting a toilet is more complicated than at first thought, due to all of the choices you have to make.  There are so many options and we are only touching on a few today.

There is the primary also known as the kindergarten which is 10″ tall.  Toilets don’t get any more precious than this.

There is standard height which is 14-15″ tall, my personal favorite.

and finally we have comfort height which is 17 – 19″.  This one is a little tall for kiddos and short people like me : )

Now we get into seat shape.  Do you prefer round or elongated?  I must say that the majority in my home prefers round, however I do have a couple of guys who prefer elongated.  So, my answer is to this, is to have at least one of each……. sounds fair, right????? 🙂

The next two options for today are color and gallons per flush.   What color do you prefer?  If you can think of it, you can find it.  Remember the avocado green of the 1970’s  : ) 

Before 1980 you would have a toilet that flushed 5-7 gallons.  Between 1980 and 1990 you would have toilets that flushed 3.5 gallons.  Between 1990 & 2006 you would have toilets that flushed 1.6 gallons.  Today you have toilets that flush 1.0 gallons.

As you can see there are many options and we did not even get into the look and style of the toilet.  If you are in the market for a new toilet please be ready to answer some questions, or if you have pictures of something you have seen that is even better.

Posted in Toilet | Leave a comment

Have you checked your water heater lately?

Would you think something was dreadfully wrong with your water heater if it looked like this? 

My oldest son called last week and said you have to come out and see the heater we just took out of a customer’s house.  It is perfect for your blog.  I was so excited he actually was paying attention to what I was doing and wanted to help. 

So I got the camera ready and the guys came by so I could take a picture.  I could not believe this was in a house and did not do more damage.  There was a leak and the pan was full but it could have been much worse.  The guys said if a customer just did a first glance look they probably thought it was fine,  but once the plate that blocked the pilot light was removed this is what they found.

Check out the picture from the bottom of the heater. 

If you have a slow leak of water that sits in the pan, you will eventually have this type of problem.  The drain is designed to protect you and drain out if there is a leak, however if the bottom of the heater rusts completely away then you can expect the pan to overflow and the damage to be great.

If your water heater is more than 10 years old call Bear to schedule a visit 832-287-5180.

Posted in Water heater | Leave a comment

Could your toilet water supply line flood your home?

We have had several customers call us in the Spring area this week.  A neighbor’s home was sadly flooded by an older toilet.  The water supply line going to the tank of your toilet should be replaced at least every 8 years.  You all know I need pictures to explain what that means to me.  Bear can get so frustrated with me, but he will just have to get over it won’t he : )

So I had him show me today what he replaced.  Guess what?  He said don’t take a picture of this toilet it has a stainless line which is ok.  He said go upstairs to our daughter’s bathroom…..of course hers is the kind which needs to be replaced, and you guessed it.  Hers is creeping up on 8 years.  So I have both the good and bad.  So when will my water supply line get replaced????? Who knows?  I just hope I am home if it does start to break and does not do too much damage.

So here is the good…                                                                                                                                       and the bad…

OK is it just me or do these look the same?  BEAR …… dear, can you please tell us what is breaking and causing the flooding?????

 Here is the skinny from Bear on the difference and what is actually breaking.  Do you see the white plastic pieces under the tank on both of the pictures?  It is the plastic that breaks not the line; however that is how he was explaining it to me so I of coarse was looking at just the line.  He prefers the stainless steel line as opposed to the reinforced PVC.  If you have any questions or concerns please give Bear a call.  One day you can call me, but as for now it is Bear.

Posted in Toilet | 22 Comments

Emergency shut off valve

Did you know there is an emergency shut off valve under each of your home faucets?  Do you have the   ……

…..old style turn valve

…..or the new 1/4 turn valve. 

These are used for simple maintenance when repairing the toilet or faucet.  In extreme circumstances the individual faucet can be turned off to stop a flooding incident.  This could also save you an emergency plumbing call in the middle of the night by not having to shut all the water off to your entire house.  Do you know where the shut off is for your entire house?  This is where the cold water comes in from the utility line.   I had to ask where mine was.  It is in the utility room.  Behind a mountain of clothes, baskets and stuff.  If we had an emergency and needed to turn the water off from there we would be in a big mess.  I had to clean up to show you the picture of our shut off valve. 

Do you see what I see?  The same kind of rust I saw on one of the hot water heaters.  I am guessing this is a slow leak or just a leak at one time.  Another question for Bear?  HONEY??!?!?!

While I was in the utility room I noticed something else.  I thought it was electrical but found out it was plumbing.  More about that next week…..

Posted in Water Pipes | Leave a comment

Did your tile guy set your toilet?

If you’ve had your floor or tile guy set your toilet, then that’s like having your mechanic fix your dinner. 

Not too long ago we reset a toilet.  The pipe in the floor was deteriorating and needed to be replaced.  This type of line issue can get costly.  Chances are toilets set by someone other than a plumber will have trouble.  Save time and money and have it done right the first time by using a licensed plumber.   You do not want to have sewer gas leaks in your home because your floor guy gets in over his head.

 A properly installed floor flange sits at floor level.  However, all too often floor flanges are installed incorrectly below floor level.  In this case, it may not leak right away but without a good quality seal it will begin to leak.

If you are doing some bathroom remodeling then make sure you seek the assistance of a licensed plumber.  You may be tempted by the half price offer of a non-licensed plumber, but you may end up paying double or more than you need to.  Call Bear’s Plumbing Services in Spring TX for all your plumbing needs.

Posted in Toilet | Leave a comment

The Claw

 I recently read an article…

 
There are so many tub styles available these days.  How do you know if what you want will look good?  I personally love the look and feel of my garden tub.  On the other hand, the claw foot tub is a timeless classic, and it is perfect for soaking!


We recently had the privilege of doing a bathroom remodel.  Take a look at the finished product.  After seeing the picture, the claw foot tub appealed to me even more!
I asked Bear if we could replace our garden tub with a claw foot tub. Unfortunately, he said when the motor in our garden tub goes out he wants an air bath:-(.  I guess the plumber and his bride will have that discussion another day!

 
If you are interested in replacing your tub, then we would be happy to either recommend a contractor or work with yours.  If you are unsure of what you want to do, then send us some pictures, or better yet, let us come out and take a look.

 
Stay tuned…

Posted in Bath tub | 2 Comments